Job Title: Receptionist – Dubai (Al Quoz)

Company Overview:

Are you looking for an exciting career opportunity in the bustling city of Dubai? Do you thrive in a fast-paced environment and have excellent communication skills? If so, we have the perfect job for you! Join our dynamic team as a Receptionist in Al Quoz, Dubai. Our company is dedicated to providing outstanding services in a professional and welcoming atmosphere, and we are looking for a motivated individual to be the face of our office.

Position Overview:

As the Receptionist, you will be the first point of contact for clients, visitors, and team members. Your role is crucial in creating a positive first impression and ensuring that all interactions, whether in person or over the phone, are handled with professionalism and efficiency. You will work closely with various departments to provide administrative support, assist with scheduling, and manage office operations smoothly.

Responsibilities:

Your key responsibilities as a Receptionist will include:

Greeting Visitors: Warmly welcoming all visitors, clients, and guests upon their arrival at the office. Ensuring they feel comfortable while waiting and directing them to the appropriate person or department.
Managing Phone Calls: Handling all incoming calls in a polite and professional manner. You will be required to answer inquiries, direct calls to the relevant staff, and take messages when necessary.
Administrative Support: Assisting various departments with day-to-day administrative tasks, such as filing, scheduling meetings, managing appointments, and maintaining office supplies.
Correspondence Handling: Managing all incoming and outgoing mail and emails. Ensuring that communication is efficiently distributed to the intended recipients.
Visitor Log and Security Protocols: Maintaining a visitor logbook and ensuring that all security protocols are followed, such as issuing visitor badges and guiding guests through security checks, if required.
Maintaining the Reception Area: Ensuring the reception area is tidy, organized, and welcoming at all times. You will also be responsible for keeping informational materials, such as brochures and company literature, readily available for visitors.
Coordination with Internal Departments: Acting as the communication hub between departments to ensure that messages, packages, and important information are efficiently relayed.
Handling Basic Inquiries: Providing general information about the company and its services to visitors and callers. You should have a basic understanding of all company operations to address queries effectively.
Assisting with Event and Meeting Preparations: Helping to set up meeting rooms, arrange refreshments, and coordinate materials for presentations or training sessions.

Requirements:

To excel in this role, you should possess the following qualifications and skills:

Excellent Communication Skills: Both verbal and written communication skills in English are essential. Fluency in additional languages, such as Arabic, would be an advantage.
Professional Appearance: As the first point of contact, maintaining a professional and polished appearance is crucial.
Customer Service Oriented: You should be friendly, approachable, and able to assist clients and visitors with any needs they may have.
Organizational Skills: Strong organizational abilities to manage appointments, calls, and tasks efficiently.
Tech-Savvy: Proficiency in basic computer applications, including Microsoft Office (Word, Excel, and Outlook), and experience with phone systems.
Previous Reception Experience: While not mandatory, prior experience in a receptionist or administrative role will be highly valued.
Problem-Solving Ability: You should be quick to resolve any issues that may arise, whether it's rescheduling appointments, dealing with unexpected visitors, or handling technical glitches.

Working Hours and Benefits:

Salary: AED 4,000 per month
Benefits: In addition to the base salary, the position comes with a range of benefits including medical insurance, annual leave, and other perks as per company policy.
Transportation: The company provides transportation to and from the office, making commuting convenient for all employees.
Work Schedule: This is a full-time position, with a 5-day workweek. The specific working hours will be discussed during the interview process, but you can expect a standard office schedule, ensuring work-life balance.

Why Join Us?

Working as a receptionist in our Al Quoz office offers an excellent opportunity to grow within a professional and dynamic environment. You will gain hands-on experience in customer service and office management while interacting with various departments and professionals. With a supportive team and a clear career path, this role is an ideal stepping stone for those looking to build a career in administration or customer-facing roles.

Location:

Our office is located in Al Quoz, one of Dubai’s most vibrant industrial and creative districts. Known for its mix of businesses, from creative studios to major industrial players, Al Quoz is easily accessible and offers a unique work atmosphere with a blend of modernity and tradition.

How to Apply:

If you are excited about this opportunity and believe you have the skills and experience to succeed in this role, we would love to hear from you! Please send your updated CV along with a cover letter outlining your suitability for the position to careers@train-sf.com. Make sure to include "Receptionist – Al Quoz" in the subject line of your email.